HELP: I need more Erase Credits. What to do next?

Created by Anthony Cardinale, Modified on Fri, 28 Dec 2018 at 03:56 PM by Anthony Cardinale

If you're receiving a message in OpenFlash Manager that says to contact us for erase credits: 

  1. It is important to ENSURE you have an active internet connection with any antivirus (or Windows Defender) disabled. 
  2. Please review the information and perform the steps outlined at the following link FIRST: Fix Common OpenFlash
  3. If you have performed the above, please request erase credits using our online-form here: OFT Erase Credit Request

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