We've recently implemented a new system for requesting basemap, datalog review, and tune revisions to keep our e-tuning customers (that need quicker replies) excluded from the abundance of general emails and support. 

The following information outlines our new procedure to execute a successful e-tune with our calibrators.

  1. Purchase and successfully install your Openflash Tablet onto your vehicle/ECU; if you haven't already.
  2. Purchase an e-tune service from our web-store.
  3. Read, understand, and agree with our standard disclaimer/release of liability when you electronically sign our e-form.
  4. Please fill out our form to request your INITIAL BASEMAP here.
    • Please have your ORIGINAL tune files saved onto your PC after downloading it from your tablet. You will need to upload the tune.
    • Be prepared to Include a detailed description of your vehicle hardware/configuration when submitting your request.
  5. Receive your basemap via email. Load it into your tablet, and then program the software up-date onto your ECU.
  6. Complete a datalog as requested by our calibration staff.
  7. Download your datalog and save it to a known location on your PC using Openflash Manager
  8. Go back to our form and submit a request for a tune revision.
    • Be prepared to upload your datalog (up to 3).
    • Please be prepared to type/write any comments or suggestions that you have based on your driving experience with the new software update.
  9. Wait for any revision or correspondence from our calibration staff.

.... Repeat the process from step 5 until our calibration staff informs you that we're done!

Please allow up to 48 business hours for a reply. If you have any questions about the e-tuning process, please email tuning@openflashperformance.com

We look forward to working with you!